nectary customer support.

Welcome to Nectary's Customer Support! We’re here to ensure you have the best experience with our products and services. Please don't hesitate to reach out if you have any questions, issues, or feedback.

frequently asked questions (FAQ).

Contact Us Email: nectarynz@gmail.com Available Tuesday - Friday 10:00 AM — 4:00 P

1. How can I track my order?

You can track your order by logging into your account and visiting “ Manage Your Details.” Once you're in, you can check your orders and view your invoices. It's your one-stop spot for all things related to your purchases. If you need further assistance, please get in touch with us.

2. What is your Return Policy?

We aim to provide you with quality products and services at all times. Faulty items should be returned and can either be replaced or refunded. You may return items within 30 days of the purchase date. Unfortunately, we can not accept returns if you have changed your mind. Click here to read our Nectary Returns Policy

3. How do I reset my password?

That is easy - we do not use passwords. To log in, simply head to the "My Account" icon at the top of the page. Enter your email address in the sign-in box. - Personal Sign-In Link: We'll send a personalized sign-in link to your email inbox. Just click the link (and don't forget to check your spam folder if it takes longer than 60 seconds to arrive).

Support Resources

Terms & Conditions - Click here to read our Terms & Conditions

Privacy Policy - Click here to read our Privacy Policy

Cookie Policy - Scroll to the foot of the landing page and click on Cookie Policy. A pop-up will open and show you our Cookie Policy. You can update your cookie preferences as often as you like